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What is the response time for Support?

What is the response time for Support?

Postby admin » Mon Oct 22, 2012 7:04 pm

Most general support requests are answered within either a few minutes to a few hours. While some issues/problems may be more complicated and take longer to address, none the less we stay in contact with you of the progress being made. If any major problems occur with our servers, we can assure you, they are being addressed before you even contact us. Sometimes things take longer to fix than what we would like but we can assure you that our servers are our first priority and any problems are handled immediately.
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