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I am not receiving emails. What do I do?

I am not receiving emails. What do I do?

Postby admin » Sun Oct 21, 2012 1:58 am

Check to make sure you have new mail by logging into http://<yourdomain.com>/webmail

Once logged in, choose a webmail program to view your inbox.


If the mail appears in the webmail interface above but not on your computer's mail application (outlook, outlook express, mail, etc), you'll need to verify that the settings you are using to check your email are correct. The settings should look something like:

mail.<yourdomain.com>
user@<yourdomain.com>

Make sure to try enabling 'My Server requires Authentication' in outlook as many servers require this option.

If you still cannot receive mail, check with us to verify your settings.
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